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Start your solar journey with us.
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Business Solar Solutions
Community Projects
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Technical Support
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Ready to start your solar journey? Our team is here to help you every step of the way.

Email
info@sunhive.com
Get in touch via email
Phone
+234 706 645 3155
Call us during business hours
Office
56 Morison Crescent, Off Kudirat Abiola Way, Ikeja, Lagos, Nigeria.
Visit our headquarters
Hours
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 2:00 PM
Our business hours
Technical Support
Resources and support for installation and maintenance
Installation Manuals
Step-by-step guides for all products
PDF
Troubleshooting Guide
Common issues and solutions
PDF
Video Tutorials
Visual installations and maintenance guides
Video
Technical Specifications
Detailed product specifications and data sheets
PDF
Need Direct Support
Phone Support
Mon-Fri: 8:00 AM - 6:00 PM
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Email Support
Response within 24 hours
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Live Chat
Instant support available
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Warranty & Returns
Comprehensive warranty coverage and return policies

Solar Panels

Warranty Period: 25 years performance, 12 years product

Coverage: Manufacturing defects, power output guarantee

Inverters

Warranty Period: 10 - 15 years (varies by model)

Coverage: Parts and labor, remote monitoring included

Battery Systems

Warranty Period: 10 years or 10,000 cycles

Coverage: Capacity retention, system performance

Installation

Warranty Period: 5 years workmanship

Coverage: Installation quality, system commissioning

Return Policy

Return Conditions

Products must be returned within 30 days

Items must be in original packaging

No damage or signs of installation

Return authorization required

Return Process

Contact support for return authorization

Receive return shipping label

Package items securely

Ship back to our facility

Refund processed within 5-7 business days

Frequently Asked Questions
Find answers to common questions about our services
How much can I save with solar energy?
Most businesses save 70% - 90% on their electricity bills. Exact savings depend on your energy usage, roof space, and local electricity rates.
What is the payback period for commercial solar?
Typical payback period is 3 - 5 years, after which you enjoy free electricity for 20+ years with our warranty coverage.
Can solar power my entire business?
Yes, we design systems to meet 100% of your energy needs, including battery storage for 24/7 power availability.
How do community minigrids work?
Our minigrids are standalone solar power systems that provide electricity to entire communities, complete with smart metering and payment systems.
What services are included in multi-service utilities
We provide electricity, clean water systems, internet connectivity, and mobile payment solutions as integrated services.
How is community ownership structured?
We work with communities to establish local ownership models, including training for operation and maintenance.
What certifications do you offer?
We provide internationally recognized certifications in solar PV installation, energy storage systems, and business development.
Do you provide ongoing support after training?
Yes, we offer technical support, business mentoring, and access to our installer network for referrals and collaboration.
What financing options are available for products?
We offer flexible payment terms, equipment financing, and bulk purchase discounts for certified installers.
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Contact Info

info@sunhive.com
+234 706 645 3155
56 Morison Crescent, Off Kudirat Abiola Way, Ikeja, Lagos, Nigeria.

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